Terms and Conditions

Terms and Conditions

Cathsbelgium.com is proud to have you as client. This site is provided to you as a service. We kindly ask to review the following basic rules that govern your use of our site. By using our website you are entering into this agreement and accept these terms and enter into a legally binding agreement with us. If you do not agree to the Terms and Conditions, do not use our website. Cathsbelgium.com may revise this agreement at any time. Please feel free contacting us should you have any questions concerning any of our policies.

Who we are

The sales website is operated bvba Globetrotter. Cathsbelgium.com, accepts no responsibility for bvba Globetrotter or for any loss or damage that may arise from your use of it.

All designs and content, in the largest sense of the word, featured on Cathsbelgium.com are intellectual property, owned by bvba Globetrotter, and protected by copyright : all worldwide rights are reserved. Any use of our website and its content for purposes other than personal and non-commercial is prohibited without the prior written permission of bvba Globetrotter. You may not reproduce, publish, display, modify, sell, or distribute any of the materials from Cathsbelgium.com.

Limitation of Liability

Website :

Bvba Globetrotter does not warrant that the function or operation of its website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. Access to cathsbelgium.com is undertaken at your own risk. Bvba Globetrotter shall not be liable for damages of any kind related to your use of or inability to access this website.

Products :

Any product purchased from us is of satisfactory quality and reasonably fit for the purposes for which decorative jewellery of this kind may be used.

All products are sold as they appear on our site other than minor variations resulting from the fact that they are all individually handmade.  Also, most items are made of natural materials, variations in size and colour may occur due to the nature of the product.

All products are sold with care instructions (whether on the site or with the product) and these instructions must be followed by you carefully.  We cannot accept returns of items where the care policy has not been followed.

If we break this agreement you can claim back the price of products you have bought but no more.


We present the most recent, most accurate, and most reliable information on our website at all times. However bvba Globetrotter may contain incomplete data, typographical errors, or inaccuracies. We do apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. We reserve the right to amend errors or to update product information at any time without prior notice.

In the event a product is listed at an incorrect price due to photographical error or typographical error, bvba Globetrotter shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Bvba Globetrotter is not obliged to provide any product to you at the incorrect (lower) price (even after we have sent you confirmation).

If your credit card has already been charged for the purchase and your order is cancelled, bvba Globetrotter shall issue a credit to your credit card account in the amount of the incorrect price.


Cathsbelgium.com is recognized for its eclectic products. Many featured items are offered in limited quantities and, because of their limited availability, stock will not and cannot be refreshed. Once an item is gone, it may be gone for good and not appear on the website again. When no longer in stock, Cathsbelgium.com will make every attempt to remove that item from the website in a timely manner.


Our website displays pricing in EURO.

These prices include VAT but exclude delivery costs, which will be added to the total amount due.

If you order products from our site for delivery outside Belgium, they may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination.  You will be responsible for payment of any such import duties and taxes.  Please note that we have no control over these charges and cannot predict their amount, so please check them before you place your order.


You will need to register and/or login to enter the wholesale area. For EU customers, it is important to add your valid VAT number in order to avoid Belgian VAT. For USA clients, the prices in $ are landed : inclusive of duty and transport from every order above $600.

There is a minimum order of €500 for EU clients. For USA clients, all orders above $600 prices are landed, but under $600 bvba Globetrotter reserves its right to charge extra for the transport and the duties.

For all returns or replacements please email us at info@cathsbelgium.com or call +32 (0)9 2333819 to receive a return authorization (RA) number. (RA) Number must be marked on the outside of the package. Packages without RA number will not be accepted.

All sale merchandise is final sale.

We cannot offer merchandise exchanges. If you would like one item in place of another, simply return your original purchase by following the above Return Guidelines and place a new order for the item you would like.

In the case of jewelry being damaged over time, we are able to offer repairs for a fee. Charges are assessed once the item for repair has been received and evaluated. To request repairs, please contact our office at +32 (0)9 2333819 or email us at info@cathsbelgium.com for a return authorization (RA) number (if you include an image and description of the item to be repaired in your email we may be able to assess the repair charge and estimated time before you send it in). (RA) Number must be marked on the outside of the package. Packages sent without (RA) numbers will not be accepted.


Orders do not ship weekends or holidays.

Discounts /vouchers

RETAIL ONLY: Discounts and vouchers cannot be combined with any promotions or free shipping, unless stated otherwise. Discounts and coupons may not be used to purchase gift cards.

WHOLESALE ONLY: Wholesale customers are not eligible for any promotions, offers or free shipping, unless stated otherwise.


We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, due to variations in monitor display, we cannot guarantee that your display of colour will be accurate.


Although we will make every effort to respond quickly to applicable email messages, Cathsbelgium.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.

Placing your order

After placing an order, you will receive an e-mail from us acknowledging that we have received your order but this does not mean that your order has been accepted.  Your order is an offer to us to buy a product, which will only be accepted by us sending you an e-mail that confirms that the product has been dispatched.


We pride ourselves in handling your orders quickly, with most in-stock items shipping within 24 hours of ordering; however, some orders may take up to 48 hours. Your products will be sent by the delivery date set out in the confirmation or, if no delivery date is specified, then within 30 days of the date of the confirmation, unless there are exceptional circumstances which prevent us from doing this in which case we will send them as soon as we can.

Orders do not ship weekends or holidays.


Where do we deliver

Cathsbelgium.com ships throughout Europe, US, UK, Japan.


Important info on shipping

We ship via Standard (international) mail. Standard mail means there's no tracking information or insurance. If you want tracking info/insurance, let us know and we will ship Priority, which of course is more expensive.

- Shipping to the USA can take around 1-2 weeks. Shipping to European countries: 3-5 days. Due to custom's inspections and processing, please note that it may take up to 4-6 weeks for international packages to reach their destination.


Returns of Online Purchases

We hope you will love your new purchase as much as we do, but if you change your mind you have 14 days to return your goods.

Keep in mind following when returning the goods:

*Sent an e-mail to info@cathsbelgium.com, detailing each item with its reference, the colour, the quantity and the reason for return.

*Place a copy of this e-mail in the parcel, along with the items being returned.

*A copy of the original receipt has also to be attached.

* The product has to be unused in the original packaging and original tags have to be attached.

The customer will pay all shipping charges related to the return :  Returns must be pre-paid and shipped via an insured delivery provider (USPS, UPS, or FedEx). Returns where above specifications have not been fulfilled will be sent back and related charges will be charged to your account.


For any other reason we will have a look at the returned product and will let you know about any refund via e-mail within a reasonable period of time.  We will process the refund due to you as quickly as we can and, in any case, within 30 days of the day we emailed confirming that you were entitled to a refund. Please note that we examine each product individually before it is sent out and that we never send out an item that is damaged. In the event a product is returned by you because of any defect or breakage during transport, it will be replaced by us.

All sale merchandise is final sale.

We cannot offer merchandise exchanges. If you would like one item in place of another, simply return your original purchase by following the above Return Guidelines and place a new order for the item you would like.

Due to the intimate nature of earrings , these items will not be returnable.

We will usually refund any money received from you using the same method originally used by you to pay for your purchase. 

Please send your parcel to:

Bvba Globetrotter
Goudstraat 1 K
9000 Gent

We recommend you send your return using a secure or traceable and that you retain your proof of postage. Cathsbelgium.com is not responsible for shipping fees, delivery costs, customs, import taxes or lost returns, all these are non-refundable.

Who can I contact if I have questions?

Please click Contact on the menu bar to learn how to reach us regarding any questions or issues you may have. You can also email us at info@cathsbelgium.com or call us at +32 (0)9 2333819.

Privacy Policy

 Cathsbelgium.com and bvba Globetrotter are committed to protect the security of our customers’ personal information. Access to those who are directly in charge of providing products to you. We maintain physical, electronic and procedural safeguards to protect your personal information. Whenever you shop online with Cathsbelgium.com, we obtain all information necessary to complete and process your order including; your name, address, phone number and email address. Under absolutely no circumstances will we sell, loan, rent, trade or release your name, address, email address or any other personal information to a third party. Your credit card is processed by molly.com and we do not have access to your credit card details. We may retain details of your product purchases with us.

Cathsbelgium.com uses your email and occasionally your phone number to communicate with you regarding your current order. We may also send you promotional details via email if you have asked to receive such information. Each time you receive an email from us you will be given the option to be removed from our list.

Law and jurisdiction

Cathsbelgium.com may revise and amend these terms and conditions from time to time.

The buyer will be subject to the policies and terms in force at the time that he/she makes an order.

As a Belgian company and so contracts for the purchase of products through our site and any dispute between us (including non-contractual disputes or claims) will be governed by Belgian Law and will only be dealt with by the District Court of Ghent, Belgium.